RETURNS/

Why is ANiMEAL cat food suitable for adult cats? Can it be a staple in every meal?

ANiMEAL cat food is hypoallergenic and especially suitable for adult cats. This recipe contains a total of 60% fresh chicken, thus providing a good source of protein. Additionally, the addition of potatoes, peas, and other fruits and vegetables makes it a well-balanced diet.

This recipe also contains salmon oil, an excellent source of Omega-3 fatty acids, and inulin (a source of FOS) to help maintain a healthy digestive system. Added vitamins and minerals help keep your cat's coat shiny and support a healthy immune system.

The presence of glucosamine and chondroitin sulfate suggests the food can also support joint health, while hydrangea can help control odor.

ANiMEAL cat food ingredients are suitable for a balanced diet of adult cats. If you plan to give your furkids ANiMEAL cat food, please slowly and patiently guide the cat to accept the new food to avoid any digestive problems. You can start by mixing small amounts of new foods with existing foods and gradually increase the ratio, at least for a few days. Consult your veterinarian about your cat's specific nutritional needs to make sure you are feeding the right food for her age, weight and health.

Is ANiMEAL cat food suitable for kittens and old cats?

ANiMEAL's cat food ingredients are also suitable for old cats! The ingredients provide a good balance of protein, carbohydrates and fats, and it is also a grain-free and hypoallergenic formula, all of which are important to your cat's health.

Fresh chicken provides the protein needed for muscle growth and maintenance, along with other easily digestible sources of protein. Food ingredients derived from potatoes and peas provide cats with energy. There are also some fruits and vegetables, such as mangoes, bananas, and tomatoes, that provide a variety of vitamins and minerals that help support overall health. The chondroitin sulfate and glucosamine contained in the cat food can help support the joints, as long as you pay close attention to the proportion and feed it, this is responsible for the cat!

However, for weaker kittens, or if you have any concerns about your cat's intestinal health and are unsure whether this cat food is suitable for him, we recommend that you consult your veterinarian for the best advice. Meal suggestions for your furkid.

How can I adapt my cat to ANiMEAL pet food if my cat used to eat a different brand of food?

If you plan to give your furkids ANiMEAL cat food, please introduce your cat to the new food slowly and patiently to avoid any digestive problems. You can start by mixing small amounts of new foods with existing foods and gradually increase the ratio, at least for a few days.

Keep an eye on your cat's weight and overall health to make sure they are getting enough nutrition. And make sure the food is stored in a cool, dry place, please check the expiration date before feeding.

Also, consult your veterinarian about your cat's specific nutritional needs to make sure you're feeding the right food for her age, weight and health.

Is the expiration date equal to the edible period?

In theory, of course, no problem. Let's put it this way, the expiration date refers to the safe consumption period of the unopened package under the condition of proper storage. We do not recommend a bag of pet food with a shelf life of one year, and it is expected that furkids will eat it within twelve months, unless you are very confident in your storage method! (laugh)

How long can ANiMEAL dry pet food be kept after opening?

Unopened ANiMEAL pet food can be stored for 18 months; after opening, the best time limit is to eat it within three months, and remember to store it in a cool and dry place!

Is ANiMEAL pet food vacuum packed?

ANiMEAL food is not vacuum packed. In order to keep our food at optimum freshness, it is packed in aluminum foil bags, which prevent the ingress and egress of oxygen. Once the bag is sealed, no oxygen can get in or out. When the bag is sealed, the amount of oxygen remaining depends on whether our exhaust system has pushed all the air out (not really vacuuming).

Depending on the consistency of the food, the temperature, how the bag is packed, etc., some packages will have a little more air and others will have a little less. Some packages look like they've been emptied and some don't, but we guarantee the food in every bag is equally fresh.

Why is each package a slightly different size or color?

The color, size and shape of each batch of ANiMEAL dry food may be slightly different, because the ingredients we use come from a wide range of regions, and the same plant or animal will have different pigments due to different growth environments or geographical environments. different. Even the same vegetable may have different colors from different origins. Even turkeys come in dark and light shades. Let me tell you quietly, in fact, as long as chemical stabilizers (artificial colors) are added, the color of the product can be kept consistent, but this method seriously violates our original intention of insisting on making natural products. Therefore, you can rest assured! ANiMEAL's products do not add artificial coloring, and we will try our best to ensure that the quality of food enjoyed by our owners is stable.

Can my cat eat ANiMEAL cat food if it has allergies or other physical problems?

While ANiMEAL's cat food is hypoallergenic and grain-free, high in protein, moderate in fat, low in carbohydrates and other nutrients to support your cat's healthy growth, please be aware that each cat's physical condition and dietary needs are unique. If you plan to give your furkids ANiMEAL cat food, please introduce your cat to the new food slowly and patiently to avoid any digestive problems. You can start by mixing small amounts of new foods with existing foods and gradually increase the ratio, at least for a few days. Additionally, some cats may be allergic or sensitive to chicken or poultry fat, so it is best to consult a veterinarian before introducing any new food to your cat to make sure it is suitable and safe.

Where is the origin and source of ingredients of ANiMEAL pet food?

ANiMEAL's cat food is a high-quality Hong Kong brand, and the products are made in Europe. For example, fresh chicken comes from the Netherlands/Belgium/Germany, salmon comes from Norway, and tomatoes, mangoes, prunes, and bananas come from Europe, ensuring the source and quality of ingredients are stable, so you can feed with peace of mind and enjoy eating.

What are the benefits of using fresh chicken in cat food and using a single protein source in the formula?

According to the World Small Animal Veterinary Society (WSAVA) report on cat nutrition, cats need a diet high in digestible animal protein, and fresh chicken is a good source. A study published in the Journal of Animal Physiology and Animal Nutrition compared the nutritional content of commercial cat foods containing different proportions of chicken. Studies have found that cat foods with a higher percentage of chicken are more nutritionally balanced, providing the right amount of protein, fat, and essential vitamins and minerals. Therefore, adding an extra high level of fresh chicken to cat food is essential to meet the nutritional needs of cats.

Fresh chicken is a high-quality protein source that is highly digestible and contains all the essential amino acids cats need. Using it as a single protein source eliminates the risk of food allergies or intolerances. However, a complete and balanced diet should include other essential nutrients to promote good health.

What does it mean that ANiMEAL pet food has obtained AAFCO and FSSC 22000 food safety system certification?

ANiMEAL's pet food has obtained AAFCO and FSSC 22000 food safety system certification.

AAFCO (Association of American Feed Control Officials) is a non-profit organization composed of a group of feed experts established to develop standards and specifications for pet foods. Pet food certified by AAFCO meets the standards and requirements set by AAFCO, ensuring that it is nutritionally balanced and safe.

FSSC 22000 (Food Safety System Certification) is an international food safety management system certification standard. Companies that have passed FSSC 22000 certification indicate that the products they produce have passed strict food safety standards. This includes food safety management, hygiene standards, HACCP and other requirements during the production process. Therefore, companies that obtain FSSC 22000 certification can demonstrate to consumers the safety and quality of the products they produce.

Does ANiMEAL provide return and exchange services?

If this is your first time through our official website, ANiMEAL has the "FurryFIRST Guarantee"! As long as you or your fur baby are not satisfied with our products, we will provide a full refund. Just send an email to info@animeal.co within 7 days after receiving the order to briefly explain the reason so that we can better follow up.

For example: the day the order is received is June 18, 2023, and the last return email date is June 25, 2023. Please return the returned or exchanged goods by SF Express within two days after our team’s email reply, prepaid Return shipping charges.

Please note! We will not be able to provide you with a return or exchange if the following circumstances occur:

_ Please return the product to its original packaging and help retain all labels.
_ If more than 7 days have passed from the date of receipt, the product will not be returned or exchanged.
_ It will take approximately 10 working days for the refund amount to appear on your credit card statement
_ It is recommended to use traceable SF Express shipping method for returns to ensure safe delivery.
_ You are responsible for the return shipping costs and refuse to sign for all return packages with freight collected.
We are happy to provide you with a return and exchange policy, but ANiMEAL reserves the right to refuse a refund. The policy may change at any time and you will be notified.
If you have any questions or concerns, please email us at info@animeal.co and our team will respond as soon as possible.